Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
How We Use Information
We use the information we collect for six specific purposes, each with a defined legal basis under GDPR:
To respond to your enquiries and prepare quotations — we process your contact and company information to understand your requirements and provide relevant pricing and supply information. Legal basis: pre-contractual steps at your request (Article 6(1)(b) GDPR).
To process and fulfil orders — we use your order details, shipping information, and relevant business documentation to coordinate supply, logistics, and delivery of products you have purchased. Legal basis: performance of a contract (Article 6(1)(b) GDPR).
To comply with regulatory and export control obligations — for regulated, controlled, or restricted chemical products, we are legally required to verify buyer identity, screen against sanctions lists, collect end-use declarations, and in some cases report transaction details to competent authorities. This processing is mandatory and cannot be opted out of for orders involving regulated products. Legal basis: compliance with legal obligations (Article 6(1)(c) GDPR).
To screen against sanctions and restricted-party lists — all buyers are screened against the EU Consolidated Sanctions List, OFAC SDN List, and UN Sanctions List as part of our standard order process. Legal basis: compliance with legal obligations (Article 6(1)(c) GDPR) and legitimate interests in preventing illegal transactions (Article 6(1)(f) GDPR).
To send order-related communications — we use your contact details to send updates related to your enquiry, quotation, or order. We do not send marketing emails without your explicit consent. Legal basis: legitimate interests for order-related communication (Article 6(1)(f) GDPR), consent for any marketing communication (Article 6(1)(a) GDPR).
To improve our website and services — anonymized and aggregated website usage data is used to understand how visitors use our site and to improve its content and functionality. Legal basis: legitimate interests (Article 6(1)(f) GDPR).