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SUPPORT & INFORMATION
Frequently Asked Questions
Find answers about our products, specifications, documentation, packaging, shipping and chemical supply process.
Still have questions?
Our team is ready to help. Contact us for more information or a personalized quote.
Submit a Request for Quote with the product name, CAS number where available, quantity, packaging and delivery destination.
Yes. Relevant SDS documentation can be requested where applicable and available for the product.
Product-specific CoA documentation may be available depending on the product and supply arrangement.
Relevant technical information or TDS documentation can be provided where applicable and available.
We supply technical grade, ACS reagent grade, HPLC grade, food grade, pharmaceutical grade and industrial grade chemicals depending on the product and application. Grade is confirmed at the quotation stage.
Yes. UAB An Group Export is authorized to trade in regulated chemical categories including CWC Schedule 3 chemicals and controlled pharmaceutical compounds. Appropriate compliance documentation is provided with regulated products.
We offer flexible packaging from small laboratory quantities through to 25kg bags, 200L drums, IBCs and bulk tanker quantities depending on the product. Packaging requirements are confirmed at the quotation stage.
Delivery timelines vary by product, quantity and destination. International shipments typically take 5-21 business days depending on destination and transport mode. Estimated timelines are provided at the quotation stage.
We supply to qualified business customers in most countries subject to applicable export regulations and destination import requirements. Destination compliance is verified at the quotation stage.
Payment terms and accepted methods are confirmed at the quotation stage. Please submit a Request for Quote for specific payment information.
Bulk and commercial supply requirements can be discussed based on the product, quantity, packaging and destination.
We support international supply coordination and related documentation requirements, subject to applicable product and destination requirements.
Include the chemical/product name, CAS number if known, required quantity, packaging, application and delivery destination.
Yes. Supporting documents can be included with your inquiry where the RFQ or contact form allows file attachments.
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